Thank you for choosing Thesisind. Please read this Return & Refund Policy carefully before using our services.
1. Nature of Services
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We provide digital and service-based offerings.
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Due to the nature of these services, returns are generally not applicable once the service has been initiated or delivered.
2. Refund Eligibility
A refund may be considered only under the following conditions:
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Payment made by mistake or duplicate transaction
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Service not initiated due to technical or internal issues
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Any issue identified before work has started
Refund approval is at the sole discretion of Thesisind.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
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Work has already started or partially completed
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Change of mind after service initiation
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Delay caused due to incomplete or incorrect information from the user
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Failure to meet personal expectations or academic outcomes
4. Refund Process
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Approved refunds will be processed using the original payment method.
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Processing time may take 5–10 business days, depending on the payment provider.
5. Cancellation Policy
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Cancellation requests must be made before service initiation.
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Once the service has started, cancellation requests may not be accepted.
6. Contact for Refund Requests
To request a refund or cancellation, please contact us with payment details and reason for the request.
Email: support@codentx.com (change if needed)
7. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time. Updates will be effective once posted on this page.