{"id":2191,"date":"2026-01-12T09:56:10","date_gmt":"2026-01-12T09:56:10","guid":{"rendered":"https:\/\/codentx.com\/thesisind\/?page_id=2191"},"modified":"2026-01-12T09:56:53","modified_gmt":"2026-01-12T09:56:53","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/codentx.com\/thesisind\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p data-start=\"241\" data-end=\"355\">Thank you for choosing <strong data-start=\"264\" data-end=\"277\">Thesisind<\/strong>. Please read this Return &amp; Refund Policy carefully before using our services.<\/p>\n<hr data-start=\"357\" data-end=\"360\" \/>\n<h3 data-start=\"362\" data-end=\"391\"><strong data-start=\"366\" data-end=\"391\">1. Nature of Services<\/strong><\/h3>\n<ul data-start=\"393\" data-end=\"578\">\n<li data-start=\"393\" data-end=\"448\">\n<p data-start=\"395\" data-end=\"448\">We provide <strong data-start=\"406\" data-end=\"445\">digital and service-based offerings<\/strong>.<\/p>\n<\/li>\n<li data-start=\"449\" data-end=\"578\">\n<p data-start=\"451\" data-end=\"578\">Due to the nature of these services, <strong data-start=\"488\" data-end=\"528\">returns are generally not applicable<\/strong> once the service has been initiated or delivered.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"580\" data-end=\"583\" \/>\n<h3 data-start=\"585\" data-end=\"614\"><strong data-start=\"589\" data-end=\"614\">2. Refund Eligibility<\/strong><\/h3>\n<p data-start=\"616\" data-end=\"679\">A refund may be considered only under the following conditions:<\/p>\n<ul data-start=\"681\" data-end=\"844\">\n<li data-start=\"681\" data-end=\"733\">\n<p data-start=\"683\" data-end=\"733\">Payment made by mistake or duplicate transaction<\/p>\n<\/li>\n<li data-start=\"734\" data-end=\"795\">\n<p data-start=\"736\" data-end=\"795\">Service not initiated due to technical or internal issues<\/p>\n<\/li>\n<li data-start=\"796\" data-end=\"844\">\n<p data-start=\"798\" data-end=\"844\">Any issue identified before work has started<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"846\" data-end=\"905\">Refund approval is at the sole discretion of <strong data-start=\"891\" data-end=\"904\">Thesisind<\/strong>.<\/p>\n<hr data-start=\"907\" data-end=\"910\" \/>\n<h3 data-start=\"912\" data-end=\"943\"><strong data-start=\"916\" data-end=\"943\">3. Non-Refundable Cases<\/strong><\/h3>\n<p data-start=\"945\" data-end=\"1001\">Refunds will <strong data-start=\"958\" data-end=\"965\">not<\/strong> be provided in the following cases:<\/p>\n<ul data-start=\"1003\" data-end=\"1235\">\n<li data-start=\"1003\" data-end=\"1054\">\n<p data-start=\"1005\" data-end=\"1054\">Work has already started or partially completed<\/p>\n<\/li>\n<li data-start=\"1055\" data-end=\"1098\">\n<p data-start=\"1057\" data-end=\"1098\">Change of mind after service initiation<\/p>\n<\/li>\n<li data-start=\"1099\" data-end=\"1172\">\n<p data-start=\"1101\" data-end=\"1172\">Delay caused due to incomplete or incorrect information from the user<\/p>\n<\/li>\n<li data-start=\"1173\" data-end=\"1235\">\n<p data-start=\"1175\" data-end=\"1235\">Failure to meet personal expectations or academic outcomes<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1237\" data-end=\"1240\" \/>\n<h3 data-start=\"1242\" data-end=\"1267\"><strong data-start=\"1246\" data-end=\"1267\">4. Refund Process<\/strong><\/h3>\n<ul data-start=\"1269\" data-end=\"1430\">\n<li data-start=\"1269\" data-end=\"1342\">\n<p data-start=\"1271\" data-end=\"1342\">Approved refunds will be processed using the original payment method.<\/p>\n<\/li>\n<li data-start=\"1343\" data-end=\"1430\">\n<p data-start=\"1345\" data-end=\"1430\">Processing time may take <strong data-start=\"1370\" data-end=\"1392\">5\u201310 business days<\/strong>, depending on the payment provider.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1432\" data-end=\"1435\" \/>\n<h3 data-start=\"1437\" data-end=\"1467\"><strong data-start=\"1441\" data-end=\"1467\">5. Cancellation Policy<\/strong><\/h3>\n<ul data-start=\"1469\" data-end=\"1613\">\n<li data-start=\"1469\" data-end=\"1538\">\n<p data-start=\"1471\" data-end=\"1538\">Cancellation requests must be made <strong data-start=\"1506\" data-end=\"1535\">before service initiation<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1539\" data-end=\"1613\">\n<p data-start=\"1541\" data-end=\"1613\">Once the service has started, cancellation requests may not be accepted.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1615\" data-end=\"1618\" \/>\n<h3 data-start=\"1620\" data-end=\"1658\"><strong data-start=\"1624\" data-end=\"1658\">6. Contact for Refund Requests<\/strong><\/h3>\n<p data-start=\"1660\" data-end=\"1763\">To request a refund or cancellation, please contact us with payment details and reason for the request.<\/p>\n<p data-start=\"1765\" data-end=\"1816\"><strong data-start=\"1765\" data-end=\"1775\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1776\" data-end=\"1795\">support@codentx.com<\/a> <em data-start=\"1796\" data-end=\"1816\">(change if needed)<\/em><\/p>\n<hr data-start=\"1818\" data-end=\"1821\" \/>\n<h3 data-start=\"1823\" data-end=\"1848\"><strong data-start=\"1827\" data-end=\"1848\">7. Policy Updates<\/strong><\/h3>\n<p data-start=\"1850\" data-end=\"1973\">We reserve the right to modify this Return &amp; Refund Policy at any time. Updates will be effective once posted on this page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for choosing Thesisind. Please read this Return &amp; Refund Policy carefully before using our services. 1. Nature of Services We provide digital and service-based offerings. Due to the nature of these services, returns are generally not applicable once the service has been initiated or delivered. 2. Refund Eligibility A refund may be considered only under the following conditions: Payment made by mistake or duplicate transaction Service not initiated due to technical or internal issues Any issue identified before work has started Refund approval is at the sole discretion of Thesisind. 3. Non-Refundable Cases Refunds will not be provided in the following cases: Work has already started or partially completed Change of mind after service initiation Delay caused due to incomplete or incorrect information from the user Failure to meet personal expectations or academic outcomes 4. Refund Process Approved refunds will be processed using the original payment method. Processing time may take 5\u201310 business days, depending on the payment provider. 5. Cancellation Policy Cancellation requests must be made before service initiation. Once the service has started, cancellation requests may not be accepted. 6. Contact for Refund Requests To request a refund or cancellation, please contact us with payment details and reason for the request. Email: support@codentx.com (change if needed) 7. Policy Updates We reserve the right to modify this Return &amp; Refund Policy at any time. Updates will be effective once posted on this page.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2191","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/pages\/2191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/comments?post=2191"}],"version-history":[{"count":2,"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/pages\/2191\/revisions"}],"predecessor-version":[{"id":2193,"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/pages\/2191\/revisions\/2193"}],"wp:attachment":[{"href":"https:\/\/codentx.com\/thesisind\/wp-json\/wp\/v2\/media?parent=2191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}